Winter 2025: Destination Royalmount, the Most Coveted and Luxurious Retail Project in Greater Montreal
After opening three Home Société stores in Ontario, the group is proud to announce the early 2025 launch of its first Home Société store in Quebec, located in Royalmount. This space will showcase a selection of the group’s brands, including Maison Corbeil, MUST, and Jardin de Ville, with a focus on innovation and design.
Under the supervision of the Sales Management team, the Storefront Customer Service & Administrative Assistant will serve as the primary point of contact between clients and the store. Their role is to ensure an exceptional shopping experience by warmly welcoming customers and promptly and accurately addressing their inquiries.
Your Role
- Professionally and courteously greet our customers;
- Handle inquiries via phone and email from clients and other departments;
- Analyze customer service cases and provide solutions, considering the severity and urgency of the situation;
- Perform various administrative tasks: cash register closing, client file follow-ups, payment processing, etc.;
- Provide administrative support to the sales team (e.g., preparing contracts);
- Submit delivery requests to the appropriate department.
- At least 3 years of experience in a similar role, preferably in retail;
- Strong organizational skills, autonomy, and dynamism;
- In-depth knowledge of MS Office software;
- Discretion and attention to detail;
- Excellent communication and negotiation skills;
- Comfort working under pressure;
- Fully bilingual, with strong oral and written skills in both English and French.*
At Groupe Home Société, We Take Care of Our People:
- Competitive salary based on experience;
- Daytime work schedule, Monday to Friday (availability on weekends as needed);
- Comprehensive group insurance plan (including dental) with employer contributions;
- Employer-matched RRSP contributions;
- Employee wellness program;
- The unique opportunity to be part of company at the forefront of trends;
- A rewarding and stimulating work environment;
- Generous employee discounts;
- With our rapid expansion and multiple ongoing projects, there are numerous opportunities for growth within the group.