Responsabilité sociale au sein de notre chaine d’approvisionnent
Le Groupe Home Société (G2MC inc.) est conscient de sa responsabilité sociale au sein de sa communauté. Nous prenons très au sérieux notre rôle dans la chaîne logistique.
Nos processus d’achat rigoureux aident à identifier les risques les plus imminents au sein de notre chaîne d’approvisionnement. Ces processus couvrent actuellement les fournisseurs directs (de niveau 1 – assemblage final des produits) pour les marques distribuées par le Groupe. Nous reconnaissons le défi lié à la conformité sociale, notamment lorsque nous n’avons pas une visibilité complète sur l’ensemble des acteurs impliqués dans nos chaînes de production. Pour relever ce défi dans les prochaines années, nous allons continuer et étendre la cartographie de notre chaîne d’approvisionnement.
PROCUREMENT AND SUPPLY CHAIN
Procurement is a strategic priority for the Home Société Group. In 2023, we continued strengthening our due diligence in human rights, including the development and adoption of a supplier code of conduct. We’ve reviewed and established a stronger governance structure for our procurement teams through the implementation of structured and precise policies regarding social responsibility.
Procurement Policy
Our procurement policy covers Home Société Group products as well as products of other brands we distribute. With this policy, our values are respected while ensuring compliance with the law and the establishment of good relations with others, as well as businesses and our suppliers. The products distributed by the Group are selected by its purchasing team, which ensures that its suppliers are committed to adhering to The Home Société Group’s Supplier Code of Conduct.
Risk Analysis
In 2023, we conducted an internal risk assessment of forced labor and/or child labor in its supply chains, focusing on suppliers operating in countries identified as high-risk by the US Department of Labor. Technical analysis of our imports and suppliers was initiated. Pakistan, Turkey, and Vietnam were identified as high-risk within the furniture manufacturing industry. Imports from these countries currently represent less than 5% of our overseas imports.
Notre analyse de 2023 s’est concentrée sur nos fournisseurs opérant dans les pays à haut risque, selon le dernier rapport du Département du Travail des États-Unis. Une analyse technique de nos importations et de nos fournisseurs a été initiée. Le Pakistan, la Turquie et le Vietnam sont identifiés comme des pays à risque pour la fabrication de meubles. La valeur de nos importations de ces pays représente actuellement moins de 5 % de nos importations outre-mer.
Percentage of imports by Country by the Home Société Group
CHINA | 41,8% | TURKEY | 1,8% | ||
ITALY | 16,8% | THAILAND | 1,7% | ||
POLAND | 13,5% | INDONESIA | 1,6% | ||
FRANCE | 10,9% | NETHERLANDS | 0,7% | ||
BELGIUM | 3,8% | SWEDEN | 0,1% | ||
VIETNAM | 2,9% | DENMARK | 0,1% | ||
MALAYSIA | 2,3% | CAMBODIA | 0,1% | ||
INDIA | 1,9% |
Monitoring
In 2023, following the Covid-19 pandemic, our procurement teams resumed factory visits, targeting countries at risk like Turkey, ensuring product quality and workers’ right to fair treatment, in a healthy and safe workplace environment.
GRIEVANCE MECHANISM
A grievance mechanism was established by creating a confidential grievance channel for workers in Level 1 factories (workers.right@g2mc.ca), with a resolution protocol adopted by management, to protect workers from retaliation.
RESOLUTION PROTOCOL
Home Société Group strictly condemns all forms of child labor, forced labor, or any other human rights violations, investigating any suspected cases and adopting an exit or resolution plan based on investigation findings.
Investigation
The investigation process, overseen by the Director of Planning and the Vice President of Procurement, begins upon receiving information or allegations of forced or child labor, analyzing facts and local laws, and, if necessary, communicating with factory management and local authorities to inform them of allegations.
Resolution Plan
Following an investigation, our resolution team contacts the factory management with a resolution notice, requiring participation in a victim reparations plan, acceptance of monitoring by an external NGO, and covering the costs of implementing the resolution plan.
Escalation Policy
If a factory is uncooperative or fails to make sufficient improvements, within the agreed timeframe, Home Société Group will proceed as follows:
- The Planning Director and the Vice President of Purchasing will organize a meeting with the plant’s management team to discuss the situation and agree on a resolution implementation plan within a realistic timeframe.
- If the plant fails to improve the situation within the agreed upon timeframe, we will advise the plant of its decision to terminate the relationship.
- Home Société Group will implement an exit strategy and inform the Retail Council of Canada to warn other players in the industry.
VISION FOR 2024-2025
Home Société Group plans to continue mapping its supply chain beyond direct suppliers, increase the traceability of fabrics used in product manufacturing, and increase the number of annual audits of exclusive supplier factories using SMETA’s Ethical Audit Protocol, as well as improve grievance channel awareness among factory workers through anonymous surveys.